Your data is kept securely on the blockchain forever, even if you cancel your subscription. If you have unsubscribed and need to retrieve a file, we will do that for you for a small fee.
Below you’ll find file sizes that will help you estimate how much data you’ll send to the blockchain each month.
Word Doc (5 pages, mainly text) .5 MB
PDF File (5 pages, mainly text) 3 MB
Excel File .2 MB to 1 MB
We never charge you for support, no matter how much you need. Subscribers get access to a database of common support answers, but we’ll be here for you as well, any time you need us.
You can retrieve your own documents if you like, but as long as you’re subscribed we’ll be here to do it for you free of charge. If you’re not subscribed we can retrieve your documents for a small fee.